Pronto Table Management, Ciao's entry
into the Restaurant Table Management market, is revolutionary in a
number of ways. Most important of these is that Ciao has
followed its longstanding tradition of developing a product that is as
easy to use, learn, and setup as possible while insuring that the
features that the restaurateur needs are included.
Among the features
offered by Pronto are:
1) The ability to
design your backgrounds for your table arrangements using the panel
features and images available from within the program. There is
no need to use an external image program to design your backgrounds as
with most table management programs. If you change your floor
layout, you don't need to "draw" a complete new picture.
Just move, add, or delete the images necessary, and move or resize
your panels to move walls, stages, bars, or other objects. It's
quick, it's easy, and it's fun (don't let your employees start playing
with it like it's a video game or you'll never get any work done).
2. Seat-based
management. Most table management programs offer only the
ability to manage by table. With Pronto, you can manage by seat.
You can have any number of seats in up to 10 different meal stages at
once. If seat one is still on their cocktail, and seat 4 is
already on dessert, you can see that and manage it from the table
view. If you want to access seat one, touch seat one and you are
there. No more having to switch between seats once you are on
the check just to get to one seat. No more having to show the
whole table in one meal stage. No more having to force a meal
stage order on a customer because your POS forces you to do so.
AND, if you prefer the more traditional method of accessing the table
and not the seats, Pronto allows you to place a table with no visible
seats, in which case it will function like older table management
systems and just access the first seat on the table.
3) Dynamic Tabs.
This feature is designed around several high-volume bars that our
development team visited. We noticed that a lot of bartenders
run a lot of tabs for people who are standing around and not seated.
Some of them are known by the bartender, while others have to
surrender a credit card or another form of identification.
Either way, the bartender ends up with a huge pile of tabs that he has
to sift through and they are often scattered around the bar.
With Pronto, you can create a dynamic tab by hitting the tab button,
typing in a name, and touching a place on the screen where you would
like the person placed. An oval will appear with the name you
typed. Pronto forces a unique name for each tab to avoid
confusion. To access the tab and add to it, just touch the oval.
When the tab is closed, it vanishes. You can move the tabs
around the screen by touching and dragging. If the tab-owner
grabs a seat, drag the tab over the seat or table. You can also
assign a name to the tab by swiping the person's credit card after
touching the tab button and it will pull the name from track 2 of the
card.
4) A built in
wait list and the ability to seat guests from that list with just two
touches. (In the next release of Pronto, this will be closely
married to the reservations system).
5) A wait list.
6) The ability to
use up to 30 different floor layouts. These layouts can overlap.
Assign the same table number on multiple floor plans that overlap and
the transactions for that table will be posted to one DB that all of
the tables access so your updated table status will appear for each
iteration of the table that appears. This feature also allows
you to have a main table map representing the entire restaurant and
multiple sub maps that just show smaller sections. Waitstaff can
be assigned to any of these maps (sections), thereby allowing them to
see only their tables if that is what the restaurant desires.
7) Ability to use your
own images. If you don't like the default meal stage images
provided with Pronto, you can design your own and place them in our
image arrays which will show the various meal stages. The arrays
contain an image for each meal stage from the top, bottom, left and
right positions. You can also use your own images for the table
images. The first and most popular use of this feature is using
a pool table image for the table in pool halls and using the new timed
menu item options from Ciao POS for the table rental. You can
also add your own images to use as floor decorations such as trees,
doors, counters, TVs, and whatever else you want to display.
If you have questions
about the capabilities of Pronto, contact your local Ciao dealer or
our Sales Department at 703-231-5361.
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