I am extremely pleased with the back office software. Having a completely functional, live terminal, in my office, allows me the freedom to track inventory, update menus, change prices, do reports, and printouts, all without interrupting the cafeteria sales. I would recommend this system to anyone who has the need to simplify their paper work and utilize their time elsewhere. Please also extend my gratitude to your staff, for figuring out ways to customize Ciao to fit our needs. As time passes, and the demand for change beckons, it's soothing to know that we can count on your experienced team to come through for us.
Food Service Catering Manager,
GE Advanced Materials
1 Plastics Ave.
Pittsfield MA 01201
Amherst Brewing Company - Amherst, MA
We installed Ciao POS on March 1, 2005 and have been very happy with the operation of the system and especially the support we have received from P.K. and the Forbes-Snyder team. They have worked hard to make the transition from our old POS system to the new Ciao system as smooth as possible. All of our managers and staff are impressed with how easy Ciao is to use and new employees are finding Ciao an easy system to learn. Overall we are looking forward to many years of satisfaction and feel that Ciao Point of Sale system was the right choice for the Amherst Brewing Company.
John P. Korpita
Amherst Brewing Co., Inc.
The Pizza Shoppe
I first investigated a POS system to control the errors and theft with my receipts. I was apprehensive because of the price and the level of dependence I would have on this system. After contacting a couple different POS vendors I realized that service was a big part of any system. I did some checking and called some references. I found that Ciao’s local dealer, Forbes-Snyder, was the strongest in this area. So I took the plunge.
I have been more than pleased. I really can’t believe I used to operate without the system. I now understand my business better because I know what I’m selling, when I’m selling it, and in what manner (take out, dine in, bar area). I have increased sales because of missed charges that are now being included on the bills. I’m certain it has helped curtail theft. Training new staff is easier, and the operation and efficiency of my staff has improved. I also can see problem areas that previously were guess-work, such as how long it is taking for an order to be filled. The usefulness of this system has made the payments seem obsolete.
The Pizza Shop
East Longmeadow, Mass